Frequently Asked Questions

Q: Why would I choose you?

Wenzhou Sunthai Valve Co., Ltd can supply and stock wide range of stainless steel products.We have active managment,experienced technical people,labor workers.High effective sales team.Mass production capacity ensures on-time delivery and quick response to any quote and complaint.

Q: How can you guarantee the quality ?
In order to ensure that all fittings meet quality specifications, the following in-process inspections are performed before shipment.
-Visual Inspection for the surface and Good Packing.
-Dimensional Inspection
-Shape Inspection
-Hardness Test
-Temperature Check
-Processing Conditions Check
-Material Identification (marking)-ensure the chemical composition and tensile properties
-100% RT Inspection
-Other Inspections

Q:How can you promise the delivery time?
We will tracking the production prossesion all the time

Q: May I have free samples before ordering?

Yes, for small amount,free samples can be provided.Freight is collected on customer

Q: What’s the MOQ?
No MOQ for standard products.Custom parts can be discussed

Q: What is the lead time?
Common items are stocked--3-5 days
Big volume order usually takes about 20-30 days

Q: What’s the payment term?

Paypal, Western Union, T/T and Credit Card.T/T and L/C.

Q: Do you have product warranty?

Yes,12 months warranty.100% inspection on finished products before dispatch.Inferior products can be returned or replaced without excuse.
Repair parts could be supplied for replacement

Q:Do you have mill test certificate?

Yes,each order is traceable by Inspection certificate mill test report

OEM is welcomed,and we can sign on Non-disclosure Agreement of Commercial Secrets.
Custom facbrication is acceptable.
Any customer wants to be our distributor and partner.Please discuss with us.You will get favorbale support.