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FAQ Category

FAQ

  • Q Q: DO YOU HAVE MILL TEST CERTIFICATE?

    A
    Yes,each order is traceable by Inspection certificate EN10204 3.1.
     
    OEM is welcomed,and we can sign on Non-disclosure Agreement of Commercial Secrets.
    Custom facbrication is acceptable.
    Any customer wants to be our distributor and partner. Please discuss with us.You will get favorbale support.
  • Q Q: DO YOU HAVE PRODUCT WARRANTY?

    A
    Yes,12 months warranty.100% inspection on finished products before dispatch. Inferior products can be returned or replaced without excuse. Repair parts could be supplied for replacement.
  • Q Q: WHAT'S THE PAYMENT TERM?

    A Paypal, Western Union, T/T and Credit Card.T/T and L/C.
  • Q Q: WHAT IS THE LEAD TIME?

    A Common items are stocked--3-5 days.
    Big volume order usually takes about 20- 30 days.
  • Q Q: WHAT'S THE MOQ?

    A No MOQ for standard products. Custom parts can be discussed.
  • Q Q: MAY I HAVE FREE SAMPLES BEFORE ORDERING?

    A Yes, for small amount, free samples can be provided. Freight is collected on customer.
  • Q Q: WHY WOULD I CHOOSE YOU?

    A Wenzhou Sunthai Valve Co., Ltd can supply and stock wide range of stainless steel products. We have active managment, experienced technical people, labor workers. High effective sales team. Mass production capacity ensures on-time delivery and quick response to any quote and complaint.

 Address:Binhai Economic Development

Area,Wenzhou,Zhejiang,China 325025

 Call:86-0577-86663625

 Fax: 86-0577-86663625

 Email:sunthai@cnsunthai.com

 Skype:sunthai@cnsunthai.com

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